Helping facilitate transition from long-term care home into assisted housing by discovering potential for guided independence.

• Developing and facilitating co-design sessions for residents and stakeholders.
• Service design through research synthesis and evaluation.
• Creating outreach materials for diverse internally involved audience.

Under the City of Vancouver “Zero Waste 2040” project we collaborated with stakeholders across food growth and distribution sectors to learn about their needs in limiting food waste.

• Researching and analyzing existing systems and work models within food production and distribution industries.
• Assisting in development of co-creation workshops for involved stakeholders and community members.
• Secondary research of visual communication systems.

Through a series of teacher and parent interviews I examined the existing educational system for possible areas of improvement.

• User insight gathering through journey analysis and user interviews.
• Information analysis and synthesis to outline the service challenges and opportunities.
• Discovery of opportunities presented in a research report.

Over the course of this week, I challenged myself to develop daily UI layouts. Through the prompts, I explored how different visual systems can impact final product.

To make things more interesting, I further created both mobile and desktop layouts for each day and only allowed myself to spend an hour on each design.

Through 2 co-creation workshops, my project partner and I have researched and developed a new digital workflow for the Tool Checkout - a tool and equipment borrow resource at Emily Carr University.

The following case study will focus on my research and co-design processes.

My team and I were tasked with analyzing and upgrading the service structure of the Cafeteria located at Emily Carr University.
Through detailed UX research and 3D modeling, the project focused on spatial challenges, issues in user experience and branding gaps.

While it was a collaborative process, the following case study will show my contributions to the project, focusing on UX research and Service Design.

StickStuck is an educational app that is meant to provide guidance and support to children in case of a tongue-stuck emergency.

The mobile app features simple yet fun illustrations and welcoming, age-appropriate UI to make children feel comfortable, in a situation where immediate adult support might not be available.

Whose Land is an educational app that aims to teach children and young adults the histories of traditional Indigenous territories and communities around the world.
In this project I aim to simplify and streamline the navigation process by restructuring and redefining visual values of the app’s desktop system.