Small Business Services Catalog Development
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Project scope
Categories
Data analysis Databases Data visualization Operations Project managementSkills
operations data management customer relationship managementAspire Inc. seeks to enhance its support for small businesses by developing a comprehensive resource of operational services and tools. The project aims to leverage the organization's existing CRM tool to compile and organize a detailed list of operational services available to small businesses to streamline their processes. This resource will serve as a valuable asset for Aspire Inc. and its partner organizations, aiding in their sustainability and growth. The project involves identifying and categorizing operational services, ensuring they are easily accessible and understandable for end-users. By completing this project, learners will apply their knowledge of CRM systems and data management, gaining practical experience in organizing and presenting business information effectively.
- Analyze the current CRM tool to identify relevant data fields for service categorization.
- Collaborate with team members to gather and verify information on available services.
- Develop a user-friendly format for the catalog, ensuring clarity and accessibility.
- Present the final catalog to Aspire Inc. for feedback and potential implementation.
The project deliverables include a well-organized and comprehensive catalog of operational services and tools tailored for small businesses. This catalog will be presented in a user-friendly format, ensuring it is easily accessible and understandable. Additionally, a brief report detailing the methodology used in compiling the catalog and any recommendations for future updates will be provided.
- A comprehensive list of services and tools categorized and organized.
- A user-friendly format for the catalog, ready for distribution.
- A report outlining the methodology and recommendations for future updates.
Providing specialized knowledge in the project subject area, with industry context.
Sharing knowledge in specific technical skills, techniques, methodologies required for the project.
Direct involvement in project tasks, offering guidance, and demonstrating techniques.
Providing access to necessary tools, software, and resources required for project completion.
Scheduled check-ins to discuss progress, address challenges, and provide feedback.
Supported causes
The global challenges this project addresses, aligning with the United Nations Sustainable Development Goals (SDGs). Learn more about all 17 SDGs here.
About the company
We are a social enterprise focused on increasing the sustainability of start-up businesses by entrepreneurs from marginalized groups, we offer coaching, mentoring, resources and operational support to better position their success. We aim to support individuals from these groups in achieving economic freedom through the pursuit of entrepreneurship and sustainable endeavours. Proceeds from our company is always reinvested into supports for the communities we serve.
Our business entails consulting services along with an online retail store where proceeds are reinvested back into community supporting entrepreneurs and other non-profit organizations.
This work will ultimately support our consulting area of work and will benefit our Non-Profit arm of work through AspireToBeGreat Inc. and TopOfTheRACK.
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